My code is faulty; can I get a new one?
Please check first that you have not made spelling mistakes on the code.
If the code still does not work, then you will have to contact the publisher/manufacturer of the game. They can provide help in case of technical problems.
If there are still issues with the code for any reason, then you will have to contact our customer support.
If you contact us prior to contacting the publisher/manufacturer, we will most likely ask you to contact them and then contact us if they are unable to help you.