Orders and settings

When do I receive my pre-order?

We send pre-order titles before release from our warehouse in Denmark. Please be aware that the estimated delivery time is 6-12 business days after dispatch, so we can't guarantee delivery on the exact day of release. This information is also stated on every pre-order on our site.

All pre-orders are shipped in accordance to shipping time estimates from our couriers, and possible shipping embargoes or other limitations set forth by the publisher.

If you order games early, please pay attention also to possible limitations with the payment validation, read more about it here.

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